ALL SALES ARE FINAL. Due to the digital nature of our products, we do not offer refunds once a product has been delivered or download access has been granted.
Why We Have This Policy
Our products are digital PDF downloads. Once a file has been delivered to your inbox or a download link has been accessed, we have no way to retrieve or verify the return of that content. This policy is standard for digital products and is clearly stated before purchase.
We encourage you to read the full product description before purchasing. If you have questions about what is included, please email us before completing your purchase.
Refunds Are Available For:
- Technical Issues: If you cannot download or access your files due to an error on our end, and we are unable to resolve the issue after reasonable attempts
- Duplicate Purchase: If you accidentally purchased the same product twice within the same transaction or on the same day
Refunds Are Not Available For:
- Change of mind after purchase
- Not reading the product description before purchasing
- Dissatisfaction with content or recipes
- Inability to open files due to lack of a PDF reader or compatible device
- Health outcomes or results, as no specific outcome is guaranteed
- Belief that the content conflicts with advice received from a healthcare provider
How to Request a Refund
If you believe you qualify for a refund due to a verified technical issue, please contact us within 24 hours of purchase with the following:
- Your order number or confirmation email
- A detailed description of the technical issue you experienced
- Screenshots or error messages if applicable
Email your request to support@thenourishmentseries.com. We review requests and respond within 1 to 2 business days, Monday through Friday, excluding US holidays.
Before You Purchase
Please review the following before completing your order:
- The product description and full list of what is included
- The bundle contents and individual book descriptions
- The format of all deliverables, which are digital PDF downloads
- Our Terms of Use and medical disclaimer
We are here to help. If after receiving your download you are unsure how to use the materials or have questions about the content, email us and we will do our best to help you get the most out of your purchase. We cannot guarantee health outcomes, but we are committed to making sure you have access to and can use everything you purchased.
Contact Us
Email: support@thenourishmentseries.com
Website: www.thenourishmentseries.com
Legal Entity: Northstar Digital Holdings LLC